Responsibilities
The domain approach at Aroundhome is driven by cross-functional product teams working in close collaboration with well-coordinated interdepartmental domain groups. This fosters collaboration and ensures that the expertise required to undertake continuous product discovery, identify hypotheses, and iterate towards achieving optimal outcomes, lives within the domain.
The “Partner Service” domain focuses on developing and digitising partner facing services to increase partner lifetime value, improve partner experience, and boost retention. At Aroundhome, our Partners are valued B2B clients whom we connect with qualified customer inquiries and provide comprehensive support to drive business growth. Central to this support is the ongoing enhancement of our Partner Cockpit application, designed to help Partners maximise success with our leads and increase satisfaction with our services. Our offerings also encompass Lead Delivery to Partners, making it crucial to further enhance and standardise our partner integration options (APIs). As a Product Manager for this domain, you will be responsible for overseeing digital offerings across the entire partner lifecycle—from initial activation and continuous management to termination—while developing and executing strategies to re-engage and win back former partners
- As a Senior Product Manager, you define the product strategy based on the customers’ needs, business goals and our company vision
- You collaborate closely with cross-functional teams, including product management, sales, and relevant stakeholders, including the C-Board, to gain an in-depth understanding of the (product-)requirements and thus drive the implementation of the outcome-oriented roadmap
- You define relevant KPIs that can track the success of your domain area and actively engage in continuous product discovery
- You always keep an eye on the product backlog, prioritise clearly according to the business and strategic value and thus enable the implementation through small releases in order to quickly gain insights
- You are part of an agile, cross-functional team and a central contact person for all colleagues as well as stakeholders within your domain